Free Delivery on All Orders Across Pakistan!



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| Shipping Locations | We currently ship within Pakistan only. International shipping is not available at the moment. |
| Order Processing Time | All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day. |
| Delivery Time | Once shipped, orders typically arrive within 3–5 business days for most cities. Remote areas may take additional time depending on courier availability. Delivery times may vary due to weather or courier delays. |
| Shipping Partners | We ship through trusted Pakistan-based courier partners to ensure timely and secure delivery. |
| Shipping Charges | Free shipping is available on all orders above PKR 4,000. Orders below PKR 4,000 will incur a standard delivery fee calculated at checkout. |
| Order Tracking | Customers receive tracking information via email or SMS once the order has been shipped. You can track your package using the courier’s tracking link. |
| Incorrect Address / Failed Delivery | Please ensure your shipping details are correct. If an order is returned due to incorrect or incomplete address, the customer will be responsible for reshipping charges. |
| Delayed or Lost Packages | While delays are rare, courier-related issues can occur. If your order is significantly delayed or appears lost, please contact us at auratechauratech87@gmail.com. |
| Returns & Exchanges | Customers may request a return or exchange within 24 hours of receiving the product. An unboxing video is required to process any return or exchange. Items must be in original condition and packaging. Exchanges are allowed within 24 hours of delivery. Return shipping costs are the customer’s responsibility. There are no restocking fees. |
| Refunds | Refunds will be processed after we receive and inspect the returned item. Refunds will be issued via the original payment method used at checkout. Please allow 3–5 working days for the refund to appear in your account after approval. |
| Cancellations | Customers may request order cancellation within 24 hours of placing the order by emailing auratechauratech87@gmail.com. Once an order is shipped, it cannot be canceled. |
| Non-Returnable Items | Currently, all items are returnable as long as they meet the conditions above. No non-returnable items at this time. |
| Contact Us | For any questions or assistance regarding returns, exchanges, or refunds, reach out to us anytime: 📧 auratechauratech87@gmail.com 🕒 Support available 24/7 |
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