Privacy Policy

At Auratech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information when you interact with our website or place an order:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through PayPal; we do not store card information)

b. Device & Browsing Information

Collected automatically through cookies or analytics tools:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on site

c. Order Information

• Products purchased
• Order value
• Transaction details
• Communication history

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Communicate order updates and shipping details
• Provide customer support (24/7)
• Improve website performance and customer experience
• Detect and prevent fraud
• Comply with legal requirements

We do not sell or rent your personal information to any third parties.

3. Sharing Your Information

Your information may be shared only with trusted third parties to operate and fulfill your orders:

• Payment processor: PayPal
• Shipping & courier partners: (Used for delivery within Pakistan)
• Shopify platform services (hosting, analytics, checkout system)

These partners use your information strictly for operational purposes and follow industry-standard security practices.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Improve site functionality
• Analyze traffic and user behavior

You may disable cookies through your browser settings, but certain website functions may not work properly.

5. Data Protection & Security

We use technical and administrative safeguards to protect your information, including:

• Encrypted payment processing
• Secure Shopify-hosted servers
• Restricted access to personal data
• Fraud monitoring tools

However, no online system is 100% secure. We encourage customers to use strong passwords and keep their account details confidential.

6. Your Rights

Depending on your region, you may have the right to:

• Request access to your personal data

• Ask for corrections or updates

• Request deletion of your data (subject to legal limitations)

• Opt out of marketing communications

To submit any request, contact us at: auratechauratech87@gmail.com

7. Data Retention

We retain your information for as long as necessary to:

• Complete your transactions
• Meet legal, tax, or accounting requirements
• Improve store operations and customer experience

8. Children’s Privacy

Our store is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us anytime:

📧 auratechauratech87@gmail.com
🕒 Support available 24/7